Questions about EAS
What is your cost structure?
In general, EAS performs services based on the time spent at an agreed hourly fee
plus expenses incurred. For many assignments, a not-to-exceed cost estimate is provided. For certain assignments,
especially those performed regularly such as year-end reserve evaluations, a fixed fee cost structure is used.
Why don't you charge for each call like other consultants do?
Especially for fixed fee assignments, EAS encourages a continuous dialog with clients by not charging
for calls or occasional visits. This approach was adopted at the recommendation of a client that disliked the experience
of hesitating to contact consultants it hired since he knew that he'd be charged for the call. Thus, to enhance communication
and participation, EAS welcomes phone calls and the opportunity to meet with its clients at no extra charge. The collegial
and collaborative result is a positive one for each party, as the client has better access to its consultants, and EAS can
better serve as a member of the client's team.
I hear you have an unusual schedule, so what's the best time to contact you?
Yeah, EAS' owner, Jon Michelson, does have an unusual schedule, often working until well past 6pm and
sometimes past 6am. However, his schedule is not fixed -- being as likely to be working at 9am as 9pm. So,
the best time to contact EAS is well, always. Contact EAS anytime 24 / 7 / 365. Chances are good that you'll get
a response immediately and certainly within the day.
What's with all the travel pictures?
Many of the pages, including this website's header, have travel pictures. What do they have to
do with actuarial work? Not much really. They just make the website look nice. They're among those collected
over the last 20 years. For more information and more pictures, see Pictures.
